Patient Service Representative - Primary & Specialty Care, San Luis Obispo
Uclahealth
San Luis Obispo, CA, United States
Base: $30.36 - $43.49 hourly; bonus/equity: not sp...
**
Ability to set priorities accurately
Verbal communication skills for complex problems
Diplomatic interaction with patients of varying health status
**
UCLA Health is seeking a Patient Service Representative for their Primary & Specialty Care Clinic in San Luis Obispo, CA. The role involves providing patient support, facilitating communication with physicians, and assisting with insurance authorizations within a collaborative and rewarding work environment.
**
Job Summary
The role involves acting as a liaison between patients and physicians while facilitating access to services within the health system.
Candidates must possess strong verbal communication skills to convey complex problems diplomatically to patients from diverse backgrounds.
The position requires obtaining insurance authorizations and providing follow-up using EPIC/Care Connect software.
Matching Summary
Match Score: 75
**
UCLA Health is seeking a Patient Service Representative for their Primary & Specialty Care Clinic in San Luis Obispo, CA. The role involves providing patient support, facilitating communication with physicians, and assisting with insurance authorizations within a collaborative and rewarding work environment.
**
Salary
Base: $30.36 - $43.49 hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Ability to set priorities accurately
Verbal communication skills for complex problems
Diplomatic interaction with patients of varying health status
Experience with EPIC/Care Connect systems
Knowledge of authorization process and managed care programs
Nice-to-have
Creative integration of competing demands
Working knowledge of specific specialty practice workflows
Thorough understanding of University system services
Supportive and collaborative team environment
Key Requirements
Skill in setting priorities reflecting job responsibilities
Ability to establish productive working relationships with faculty and staff
Familiarity with hospital computer systems and administrative software