Event Day Receptionist

Albuquerque Convention Center

Albuquerque, US
Fully remote
Exceptional guest service
Ticketing platform knowledge
Microsoft office suite proficiency
Responsible for providing exceptional guest service and administrative support in the executive office on event days at the SNHU Arena

Job Summary

  • Responsible for providing exceptional guest service and administrative support in the executive office on event days at the SNHU Arena.
  • Assist guests with ticketing issues, including Ticketmaster troubleshooting, resale site concerns, and scam awareness.
  • Utilize Microsoft Office Suite, Google Drive, Outlook, and arena-specific systems to perform daily tasks.

Matching Summary

Responsible for providing exceptional guest service and administrative support in the executive office on event days at the SNHU Arena.

Skills & Requirements

Must-have

  • Exceptional guest service
  • Ticketing platform knowledge
  • Microsoft Office Suite proficiency
  • Fast-paced environment
  • Event day operations

Nice-to-have

  • Customer service oriented
  • Professional guest interaction
  • Ability to learn new systems

Key Requirements

  • Minimum 2 years customer service experience
  • High school diploma or equivalent
  • Proficiency in Microsoft Office and Google Drive
  • Familiarity with online ticketing platforms
  • Flexible schedule required

Work Rights

Not specified

Tailored Resume

Cover Letter