Assistant Manager

The Body Shop International Ltd

London, GB
On-site
Drive retail excellence and strong sales
Coach team for exceptional customer service
Oversee store operations and commercial practices
As an Assistant Store Manager, you will coach the team to achieve exceptional customer service standards in partnership with the store manager

Job Summary

  • As an Assistant Store Manager, you will coach the team to achieve exceptional customer service standards in partnership with the store manager.
  • Our Assistant Store Managers are encouraged to lead and drive a customer focussed store experience on a day to day basis.
  • Our Assistant Store Managers should be team players, able to assist the Store Manager and be quick to resolve issues.

Matching Summary

As an Assistant Store Manager, you will coach the team to achieve exceptional customer service standards in partnership with the store manager.

Skills & Requirements

Must-have

  • drive retail excellence and strong sales
  • coach team for exceptional customer service
  • oversee store operations and commercial practices
  • lead customer focused store experience
  • monitor and manage change in retail
  • control and meet sales/performance targets

Nice-to-have

  • business as a force for good
  • pioneering cruelty-free beauty
  • empowering people and enriching planet
  • activist roots and speaking truth
  • passion and love for our products

Key Requirements

  • Experience in customer service/beauty with sales targets
  • Working knowledge of shop operation processes
  • Demonstrated success in driving sales by leading team
  • Ability to solve problems in a timely manner
  • Good IT Skills
  • Outstanding communication and operational skills

Work Rights

Not specified

Tailored Resume

Cover Letter