Consultant, Servicenow Business Systems Analyst

CIBC

Toronto, Canada
Fully remote
Servicenow platform support
Business requirements analysis
Agile delivery and sdlc
Bridge business needs and technology solutions across the ServiceNow platform, leading intake and analysis of business requirements

Job Summary

  • Bridge business needs and technology solutions across the ServiceNow platform, leading intake and analysis of business requirements.
  • Collaborate closely with product owners, developers, and business partners to translate requirements into Agile user stories and support delivery.
  • CIBC offers a career with opportunities to tap into your potential, recognizing employees in meaningful ways including competitive salary, incentive pay, and a defined benefit pension plan.

Matching Summary

Bridge business needs and technology solutions across the ServiceNow platform, leading intake and analysis of business requirements.

Skills & Requirements

Must-have

  • ServiceNow platform support
  • Business requirements analysis
  • Agile delivery and SDLC
  • Stakeholder collaboration
  • Translate requirements into user stories

Nice-to-have

  • Goal oriented and motivated
  • Investigate complex problems
  • Empowered to take initiative
  • Continuous improvement mindset
  • Values teamwork and accountability

Key Requirements

  • 3+ years of experience as a Business Systems Analyst
  • Experience in Agile environments
  • Experience supporting ServiceNow or similar enterprise platforms
  • Legally eligible to work in Canada

Work Rights

Legally eligible to work

Tailored Resume

Cover Letter