Engagement Specialist (ikc) Central Houston, Tx

DaVita IKC

Houston, Texas, United States
Not specified; competitive total rewards pyckage i...
Fully remote
High school diploma or ged required
2+ years customer service experience
Outbound calling and telehealth scheduling
This role combines Care Coordinator and Engagement Specialist duties to help patients navigate their healthcare journey

Job Summary

  • This role combines Care Coordinator and Engagement Specialist duties to help patients navigate their healthcare journey.
  • Employees are eligible to begin receiving comprehensive benefits including medical, dental, vision, and 401(k) match on the first day of the month following one month of employment.
  • The position requires traveling locally within Central Houston to clinics and partner practices while maintaining a flexible daily start time between 7:00–8:00 AM.

Matching Summary

This role combines Care Coordinator and Engagement Specialist duties to help patients navigate their healthcare journey.

Salary

Not specified; Competitive total rewards package includes 401k match and healthcare coverage

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • 2+ years customer service experience
  • Outbound calling and telehealth scheduling
  • Microsoft Office proficiency
  • Reliable high-speed internet at home

Nice-to-have

  • Prior healthcare experience preferred
  • Associate's or Bachelor's Degree preferred
  • Strong interpersonal trust-building skills
  • Ability to work autonomously
  • Motivational engagement techniques

Key Requirements

  • High School Diploma or GED
  • 2+ years professional experience
  • Valid driver's license and own vehicle
  • Home workspace with quiet private space

Work Rights

Not specified

Tailored Resume

Cover Letter