Technical Customer Service - Plumbing Parts

Wolseley Canada

Base: $50-55k; bonus: 4% psp (profit sharing plan)...
Knowledge of plumbing parts and service
Experience with decorative plumbing products
Ability to read technical drawings and diagrams
This role serves as the primary point of contact for customers requiring support with plumbing parts, installations, and after-sales service

Job Summary

  • This role serves as the primary point of contact for customers requiring support with plumbing parts, installations, and after-sales service.
  • The company offers comprehensive benefits including fully paid premiums for the Core package starting on the first day of employment.
  • Employees benefit from a retirement savings program with up to 5.25% employer contribution and education reimbursement opportunities.

Matching Summary

This role serves as the primary point of contact for customers requiring support with plumbing parts, installations, and after-sales service.

Salary

Base: $50-55k; Bonus: 4% PSP (Profit Sharing Plan); Benefits: Comprehensive package with paid premiums

Skills & Requirements

Must-have

  • Knowledge of plumbing parts and service
  • Experience with decorative plumbing products
  • Ability to read technical drawings and diagrams
  • Strong troubleshooting and problem-solving skills

Nice-to-have

  • Innovative customer service initiatives
  • Tactful and diplomatic communication style
  • Collaborative team-based environment experience
  • High level of commitment to exceptional service

Key Requirements

  • Knowledge of plumbing parts and service required
  • Satisfactory criminal record check required

Work Rights

Not specified

Tailored Resume

Cover Letter