Base: $48,900 - $66,200 py; bonus/equity: not spec...
Hybrid
Active resident health insurance license
Medicare customer service experience
Virtual environment work flexibility
CarePlus Health Plans Inc. is seeking ten Customer Success Agents to join their remote Customer Success Team. The role focuses on providing exceptional member experiences in healthcare by guiding members through their healthcare journeys and addressing their needs
Job Summary
Humana's Customer Success Agents serve as trusted partners helping members navigate healthcare and resolving complex issues.
The role requires active listening to identify member needs and suggest available plans, resources, and services including enrollments.
Employees receive competitive benefits including health coverage effective day one, 401(k) matching, and paid time off.
Matching Summary
Match Score: 85
CarePlus Health Plans Inc. is seeking ten Customer Success Agents to join their remote Customer Success Team. The role focuses on providing exceptional member experiences in healthcare by guiding members through their healthcare journeys and addressing their needs.
Salary
Base: $48,900 - $66,200 per year; Bonus/Equity: Not specified; Benefits: Health, dental, vision, 401(k), PTO, tuition assistance
Skills & Requirements
Must-have
Active resident Health insurance license
Medicare customer service experience
Virtual environment work flexibility
Nice-to-have
Bilingual in English/Spanish
Salesforce CRM navigation skills
Cross-functional collaboration ability
Key Requirements
Current valid Health Insurance License
2+ years virtual environment experience
2+ years Medicare customer service or sales experience