Contract Customer Service Office, Insurance (Non-sales, Office Hours, Central) #BLM

RECRUIT EXPRESS PTE LTD

Singapore
Handle customer enquiries via phone and email
Conduct call verifications for client details
Support account opening and fund transfers
The role involves handling customer enquiries regarding account opening, transactions, and general servicing matters

Job Summary

  • The role involves handling customer enquiries regarding account opening, transactions, and general servicing matters.
  • Candidates will provide prompt support to clients and advisors while ensuring high-quality service and first contact resolution.
  • The position requires attending to walk-in customers and collaborating with internal teams for smooth case resolution.

Matching Summary

Match Score: 85

The role involves handling customer enquiries regarding account opening, transactions, and general servicing matters.

Skills & Requirements

Must-have

  • Handle customer enquiries via phone and email
  • Conduct call verifications for client details
  • Support account opening and fund transfers

Nice-to-have

  • Focus on quality service delivery
  • First contact resolution skills
  • Ability to work with internal departments

Key Requirements

  • Experience in customer service or insurance sector preferred
  • Strong communication skills for phone and email interactions
  • Ability to manage administrative tasks efficiently

Work Rights

Not specified

Tailored Resume

Cover Letter