The role involves establishing and optimizing the networking environment by designing system configurations, directing installations, and enforcing system standards
Job Summary
The role involves establishing and optimizing the networking environment by designing system configurations, directing installations, and enforcing system standards.
The engineer will support and administer firewall environments in line with IT security policies and provide remote troubleshooting and fault finding during installations.
Regular collaboration with project management, third-line engineers, and service desk engineers is required, along with communicating with customers for initial requirement capture.
Matching Summary
The role involves establishing and optimizing the networking environment by designing system configurations, directing installations, and enforcing system standards.
Skills & Requirements
Must-have
network routing and switching technologies
network protocols IPSEC HSRP BGP OSPF RIPV2
network planning and implementation
firewalls and VPNs management
network troubleshooting and problem resolution
IPv4/IPv6 migration techniques
network performance monitoring
Nice-to-have
knowledge of ITIL and ITSM processes
experience with ticketing tools like ServiceNow
excellent written and verbal communication skills
collaboration with project and service desk teams
remote support and troubleshooting
capacity management and audit
media capacity policy management
Key Requirements
5+ years hands-on networking experience
CCNA or CCNP certification preferred
knowledge of ITIL and ITSM processes
experience with ticketing tools such as ServiceNow or Remedy