Director, Ops Business Technology Liaison Manager

BNY Mellon

Lake Mary, FL, United States
On-site
Asset movement operations change strategy
Define and implement change strategy
Elevate client service standards
Manage a small team of professionals overseeing asset movement operations change strategy, defining, implementing, and executing it

Job Summary

  • Manage a small team of professionals overseeing asset movement operations change strategy, defining, implementing, and executing it.
  • Elevate client service standards by challenging the status quo, extending processing timeframes, scaling operations through AI4Ops, and adopting a follow-the-sun operating model.
  • Partner closely with Ops Leads, Product, and Finance to develop commercial plans, meet client mandates, and achieve financial budget targets, with frequent interaction with external clients.

Matching Summary

Manage a small team of professionals overseeing asset movement operations change strategy, defining, implementing, and executing it.

Skills & Requirements

Must-have

  • Asset movement operations change strategy
  • Define and implement change strategy
  • Elevate client service standards
  • Scaling operations through AI4Ops
  • Follow-the-sun operating model
  • Partner with Product and Finance

Nice-to-have

  • Challenging the status quo
  • Bold ideas meet advanced technology
  • Culture of excellence
  • Personal resilience and financial goals

Key Requirements

  • Bachelor's degree or equivalent experience
  • 10-15 years total work experience
  • 1-3 years management experience preferred
  • 5-7 years management with proven execution track record
  • Brokerage dealer operations experience preferred
  • Applicable local/regional licenses or certifications

Work Rights

Not specified

Tailored Resume

Cover Letter