Customer Service Representative

PAE/Amentum

Alice Springs, Northern Territory, Australia
Active ts/sci with polygraph clearance or australian citizen eligible for tspv
Minimum 2 to 3 years working in a similar role
Essential experience with sap computer software
This role involves managing customer service enquiries ranging from resource reservations to maintenance work orders within the Support Services Centre

Job Summary

  • This role involves managing customer service enquiries ranging from resource reservations to maintenance work orders within the Support Services Centre.
  • The successful candidate will collaborate with the SSC Planning and Scheduling team to create and close out SAP work order notifications while monitoring dashboards.
  • Employment is contingent upon obtaining and retaining specific security clearances such as Top-Secret Positive Vetting or TS/SCI with Polygraph.

Matching Summary

This role involves managing customer service enquiries ranging from resource reservations to maintenance work orders within the Support Services Centre.

Skills & Requirements

Must-have

  • Active TS/SCI with Polygraph Clearance or Australian Citizen eligible for TSPV
  • Minimum 2 to 3 years working in a similar role
  • Essential experience with SAP computer software
  • Ability to manage site office operations and reservations
  • Fluency in reading, writing, and speaking English

Nice-to-have

  • Diploma or Degree in Business Administration
  • Experience developing policies and procedures
  • Capability to develop innovative solutions
  • Records management experience
  • Administrator level SAP experience

Key Requirements

  • TS/SCI with Polygraph Clearance or Australian Citizenship
  • 2 to 3 years of relevant experience
  • Minimum Essential Drivers License
  • SAP software proficiency
  • Pre-employment medical and drug testing compliance

Work Rights

Must be US or Australian citizen eligible for security clearance

Tailored Resume

Cover Letter