Paradox helps organizations worldwide reimagine recruitment with an AI conversational recruiting platform that streamlines hiring tasks through mobile, chat, and text experiences
Job Summary
Paradox helps organizations worldwide reimagine recruitment with an AI conversational recruiting platform that streamlines hiring tasks through mobile, chat, and text experiences.
The role involves partnering with enterprise and strategic clients globally to provide exceptional service, strategic account management, and support for onboarding, training, renewals, and expansions.
Workday offers a flexible work approach combining in-person and remote work, with a culture rooted in integrity, empathy, and shared enthusiasm, supporting employee growth and development.
Matching Summary
Paradox helps organizations worldwide reimagine recruitment with an AI conversational recruiting platform that streamlines hiring tasks through mobile, chat, and text experiences.
Salary
Base: $99,800 USD - $149,600 USD (Chicago); $90,300 USD - $160,400 USD (Other US locations); Bonus/Equity: Eligible for Workday Bonus Plan or role-specific commission/bonus; Benefits: Not specified
Skills & Requirements
Must-have
Customer success management
Enterprise SaaS solutions
Technical product support
Global client collaboration
Account management and renewal
Training and onboarding clients
Nice-to-have
HR/recruiting software expertise
Cross-functional team engagement
Executive-level communication
Data analysis and organization
Mentorship of junior team members
Flexible work environment
Key Requirements
7+ years customer success or account management
7+ years enterprise SaaS experience
Technical understanding of complex software ecosystems