Partner Care Manager

ConnectWise

Sydney, Australia
On-site
Manage large projects independently
Analyze data using various tools
Interface with partners on issues
The Partner Care Manager is responsible for leveraging deep business knowledge to help partners accelerate ROI from their investment with ConnectWise

Job Summary

  • The Partner Care Manager is responsible for leveraging deep business knowledge to help partners accelerate ROI from their investment with ConnectWise.
  • This role works in partnership with cross-functional teams to drive retention and growth in the partner base while resolving complex technical and relationship issues.
  • ConnectWise values unique contributions and fosters an inclusive, positive culture where every colleague is valued for their perspectives and skills.

Matching Summary

The Partner Care Manager is responsible for leveraging deep business knowledge to help partners accelerate ROI from their investment with ConnectWise.

Skills & Requirements

Must-have

  • Manage large projects independently
  • Analyze data using various tools
  • Interface with partners on issues
  • Knowledge of Salesforce and Gainsight

Nice-to-have

  • Coach and review team members
  • Identify operational improvement opportunities
  • Situationally adapt to new technology

Key Requirements

  • Bachelor's degree required
  • 6+ years of related experience

Work Rights

Not specified

Tailored Resume

Cover Letter