It Support Technician

TMX Group

Montreal, DE, United States
Hybrid
3 years desktop support experience
Proficiency in windows 11
Bilingual in french and english
The IT Support Technician acts as the primary point of contact for technical inquiries, providing exceptional telephone-based and desk-side support

Job Summary

  • The IT Support Technician acts as the primary point of contact for technical inquiries, providing exceptional telephone-based and desk-side support.
  • You will support a hybrid environment including Windows, Apple, Linux and Google ecosystems.
  • TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect.

Matching Summary

The IT Support Technician acts as the primary point of contact for technical inquiries, providing exceptional telephone-based and desk-side support.

Skills & Requirements

Must-have

  • 3 years desktop support experience
  • proficiency in Windows 11
  • bilingual in French and English

Nice-to-have

  • experience with Apple devices
  • knowledge of SCCM or Ivanti LANDESK
  • prior experience with ServiceNow

Key Requirements

  • diploma or certification in IT support
  • fundamental knowledge of TCP/IP
  • ability to lift heavy equipment

Work Rights

Not specified

Tailored Resume

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