Lead Customer Service Representative

Steelscape

Base: $32.36 - $40.63; bonus/equity: not specified...
5 years customer service experience
Erp experience
Sap software knowledge
The Lead Customer Service Representative oversees day-to-day operations of the Customer Service Team

Job Summary

  • The Lead Customer Service Representative oversees day-to-day operations of the Customer Service Team.
  • This role involves providing training and support to the Customer Service team.
  • Joining the Steelscape team means contributing to ongoing success and community strengthening.

Matching Summary

The Lead Customer Service Representative oversees day-to-day operations of the Customer Service Team.

Salary

Base: $32.36 - $40.63; Bonus/Equity: Not specified; Benefits: Healthcare, 401k, paid time off

Skills & Requirements

Must-have

  • 5 years customer service experience
  • ERP experience
  • SAP software knowledge

Nice-to-have

  • Project management experience
  • Strong analytical skills
  • Team-oriented mindset

Key Requirements

  • HS Diploma or GED
  • Bachelor's degree preferred
  • 5+ years customer service experience in manufacturing

Work Rights

Not specified

Tailored Resume

Cover Letter