Director - Erp Implementation Services (k-12)

Harris Novum

Multiple Locations
Base: $95,000-$110,000k; bonus/equity: not specifi...
Fully remote
Professional services delivery
Financials product implementation
Customer satisfaction
Ensure performance against measurable goals for the professional services team in line with business unit growth and profitability targets

Job Summary

  • Ensure performance against measurable goals for the professional services team in line with business unit growth and profitability targets.
  • Relentlessly innovate and evolve our implementation strategies to increase the efficiency and flexibility of our implementation services, ensuring we provide a repeatable implementation experience and delight our customers.
  • Drive and develop a motivated team of service professionals, building the necessary knowledge, skills and capabilities to execute our business strategies and maintain the highest level of customer satisfaction and profitability.

Matching Summary

Ensure performance against measurable goals for the professional services team in line with business unit growth and profitability targets.

Salary

Base: $95,000-$110,000k; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Professional services delivery
  • Financials product implementation
  • Customer satisfaction
  • Remote team management
  • Cloud solutions delivery

Nice-to-have

  • Innovation and strategy evolution
  • Proactive customer communication
  • Market condition evaluation
  • Team development and recognition
  • Learning and trust environment

Key Requirements

  • 8+ years of management experience
  • Managing groups of 10 people or more
  • Experience developing and promoting managers
  • Experience managing distributed, remote teams
  • Experience with remote delivery models

Work Rights

Not specified

Tailored Resume

Cover Letter