Associate, Client Service Management Ii

BNY Mellon

Greater Manchester, United Kingdom
On-site
Client issue resolution
Client service delivery
Data collection
BNY Mellon is a leading global financial services company influencing nearly 20% of the world's investible assets, leveraging AI and breakthrough technologies to drive transformative solutions

Job Summary

  • BNY Mellon is a leading global financial services company influencing nearly 20% of the world's investible assets, leveraging AI and breakthrough technologies to drive transformative solutions.
  • The Associate, Client Service Management II role involves serving as a point of contact for clients, resolving issues, participating in service delivery, and collecting data on service commitments.
  • BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs, including generous paid leaves, supporting employees' health, resilience, and financial goals.

Matching Summary

BNY Mellon is a leading global financial services company influencing nearly 20% of the world's investible assets, leveraging AI and breakthrough technologies to drive transformative solutions.

Skills & Requirements

Must-have

  • Client issue resolution
  • Client service delivery
  • Data collection
  • Continuous service improvement
  • Digital adoption

Nice-to-have

  • Client relationship building
  • Understanding client business
  • Collaboration with business partners
  • Transformative solutions

Key Requirements

  • Bachelor's degree or equivalent experience
  • Relevant operational/client services experience
  • Fluency in English and German

Work Rights

Not specified

Tailored Resume

Cover Letter