Job Summary

• This role supports Salesforce customers in maximizing product utilization through indirect digital support and self-service initiatives.
• The team focuses on creating high-quality digital content and facilitating user groups to encourage peer learning and problem-solving among customers.
• Candidates must demonstrate strong business ownership by independently planning strategies, analyzing data for improvements, and collaborating across departments.

Matching Summary

Skills & Requirements

Key Requirements

• Ability to prioritize multiple tasks and manage workflows independently
• Experience with B2B/SaaS customer success or marketing preferred
• Strong understanding of customer needs and Salesforce products

Work Rights