Cx Automation Systems Engineer (gtm Engineer)

Gong

Austin, Texas, US
Base: $120,000-$180,000 usd; bonus/equity: incenti...
On-site
5+ years b2b saas experience
Workato or retool automation expertise
Ai and llm integration skills
The role focuses on building customer-facing intelligent workflows that deliver timely insights and actions without manual intervention

Job Summary

  • The role focuses on building customer-facing intelligent workflows that deliver timely insights and actions without manual intervention.
  • Candidates will partner with Outcomes, Customer Success, RevOps, and Product teams to validate requirements and ensure seamless deployment.
  • Gong offers a comprehensive benefits package including medical plans, a wellbeing fund, mental health support, and flexible vacation time.

Matching Summary

The role focuses on building customer-facing intelligent workflows that deliver timely insights and actions without manual intervention.

Salary

Base: $120,000-$180,000 USD; Bonus/Equity: Incentive compensation and equity included; Benefits: Medical, dental, vision, 401(k), wellness stipend

Skills & Requirements

Must-have

  • 5+ years B2B SaaS experience
  • Workato or Retool automation expertise
  • AI and LLM integration skills
  • GTM systems architecture knowledge
  • End-to-end workflow design

Nice-to-have

  • Passion for emerging AI technologies
  • Cross-functional collaboration skills
  • Experience with high-growth startups
  • Ability to prototype new features

Key Requirements

  • 5+ years hands-on experience in Business Systems or GTM engineering
  • Proven track record deploying automations on Workato, n8n, or Retool
  • High-growth B2B SaaS background required

Work Rights

Not specified

Tailored Resume

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