Help Desk Executive

JLL

Hyderabad, TS, India
Residential property experience mandatory
Help desk experience mandatory
Handling escalations required
The role involves providing call logging services and managing service requests for residential properties within a global real estate firm

Job Summary

  • The role involves providing call logging services and managing service requests for residential properties within a global real estate firm.
  • Candidates must handle escalations, generate work orders, and coordinate with service providers to ensure timely resolution of complaints.
  • The position requires active participation in emergency evacuation procedures, business continuity planning, and health and safety reviews.

Matching Summary

The role involves providing call logging services and managing service requests for residential properties within a global real estate firm.

Skills & Requirements

Must-have

  • Residential Property experience mandatory
  • Help Desk experience mandatory
  • Handling escalations required
  • Call logging services
  • Work order generation

Nice-to-have

  • Strong communication skills
  • Crisis management participation
  • Health and safety review involvement
  • Administrative support capability
  • Team collaboration focus

Key Requirements

  • Mandatory Residential Property experience
  • Mandatory Help Desk experience
  • Experience handling escalations
  • Ability to follow service guidelines

Work Rights

Not specified

Tailored Resume

Cover Letter