Customer Service Representative

Caliber Public Safety

Santa Clara, CA, US
Base: $18.00 to $20.00 ph; bonus/equity: not speci...
Extraordinary customer service
Monitoring work volume
Coordinating rental car/tow
Greet and provide extraordinary customer service to internal and external customers, monitor work volume, and coordinate with rental car/tow companies

Job Summary

  • Greet and provide extraordinary customer service to internal and external customers, monitor work volume, and coordinate with rental car/tow companies.
  • Benefits include medical, dental, vision, paid vacation & holidays starting day 1, and weekly pay with overtime eligibility.
  • Caliber offers career growth opportunities, promoting from within and providing consistent training on leadership skills and new technologies.

Matching Summary

Greet and provide extraordinary customer service to internal and external customers, monitor work volume, and coordinate with rental car/tow companies.

Salary

Base: $18.00 to $20.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, paid vacation & holidays

Skills & Requirements

Must-have

  • extraordinary customer service
  • monitoring work volume
  • coordinating rental car/tow
  • insurance partner requirements

Nice-to-have

  • collaborative environment
  • adapt to fast-paced environment
  • personable, friendly customer service

Key Requirements

  • 1+ years customer facing experience
  • Navigate multiple software systems
  • Eligible to work in the U.S.

Work Rights

Must be eligible to work in the U.S. with no restrictions

Tailored Resume

Cover Letter