Guest Recognition Specialist And Group Rooms Coordinator

Four Seasons Hotels Ltd

Miami Beach, FL, US
Base: competitive salary + wages; bonus/equity: no...
Hybrid
Guest profile management
Group room block coordination
Reservation system opera and golden
The role is responsible for delivering exceptional levels of intuitive service with every guest stay through guest recognition efforts

Job Summary

  • The role is responsible for delivering exceptional levels of intuitive service with every guest stay through guest recognition efforts.
  • The Group Rooms Coordinator manages group room reservations, monitors contractual obligations, and communicates with multiple internal and external stakeholders.
  • The company offers competitive salary, comprehensive benefits, employee discounts, complimentary meals, parking, and training and development opportunities.

Matching Summary

The role is responsible for delivering exceptional levels of intuitive service with every guest stay through guest recognition efforts.

Salary

Base: Competitive Salary and wages; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package, employee discounts, complimentary meals and parking

Skills & Requirements

Must-have

  • Guest profile management
  • Group room block coordination
  • Reservation system Opera and Golden
  • Communication with sales and operations teams
  • Luxury hotel service standards

Nice-to-have

  • Intuitive guest service
  • Team collaboration
  • Attention to detail

Key Requirements

  • College education
  • Previous luxury hotel experience preferred
  • Valid U.S. work authorization

Work Rights

Valid U.S. work authorization required

Tailored Resume

Cover Letter