Express Service Writer

Suburban CDJR of Troy

Troy, MI, United States
Manage repair orders
Customer experience from start to finish
Communicate confidently with technicians
As an Express Writer, you'll take charge of the customer experience from start to finish—managing repair orders, setting accurate expectations, and serving as the critical link between the customer and the technician

Job Summary

  • As an Express Writer, you'll take charge of the customer experience from start to finish—managing repair orders, setting accurate expectations, and serving as the critical link between the customer and the technician.
  • You'll greet every guest with professionalism and warmth, listen actively and identify their service needs, and clearly communicate recommendations and solutions.
  • Join a respected dealership in the Chrysler-Dodge-Jeep-Ram network and access ongoing training, career development, and advancement opportunities.

Matching Summary

As an Express Writer, you'll take charge of the customer experience from start to finish—managing repair orders, setting accurate expectations, and serving as the critical link between the customer and the technician.

Skills & Requirements

Must-have

  • manage repair orders
  • customer experience from start to finish
  • communicate confidently with technicians
  • listen actively and identify service needs

Nice-to-have

  • customer-first mindset
  • passion for the automotive industry
  • team player in fast-paced environment

Key Requirements

  • Proven track record in service writing
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter