Junior Global Service Desk Associate

Owens & Minor

India
Fully remote
First contact support
Troubleshooting o365 applications
24x7 support organization
Owens & Minor is a critical part of the healthcare process

Job Summary

  • Owens & Minor is a critical part of the healthcare process.
  • The role involves providing timely and effective resolution of end-user issues.
  • Candidates with sufficient experience and talent will be considered.

Matching Summary

Owens & Minor is a critical part of the healthcare process.

Skills & Requirements

Must-have

  • First contact support
  • Troubleshooting O365 applications
  • 24x7 support organization

Nice-to-have

  • Continual improvement suggestions
  • Developing training manuals
  • Contributing to knowledgebase

Key Requirements

  • Experience with IT-related issues
  • Knowledge of ServiceNow
  • Ability to work in shifts

Work Rights

Not specified

Tailored Resume

Cover Letter