Sr. Customer Success Manger, Corporates Legal

Thomson Reuters Corporation

Base: $123,200 - $228,800 usd; bonus/equity: targe...
3+ years customer success experience
Enterprise account management
Gainsight salesforce gong proficiency
The role focuses on driving customer adoption and value realization for Thomson Reuters' AI-enabled CoCounsel suite among enterprise legal clients

Job Summary

  • The role focuses on driving customer adoption and value realization for Thomson Reuters' AI-enabled CoCounsel suite among enterprise legal clients.
  • Candidates must demonstrate the ability to create structured Customer Success Plans and deliver high-quality Executive Business Reviews to C-level stakeholders.
  • Thomson Reuters offers a comprehensive benefits package including flexible work arrangements, mental health days, and competitive total cash compensation ranging from $123,200 to $228,800 USD.

Matching Summary

The role focuses on driving customer adoption and value realization for Thomson Reuters' AI-enabled CoCounsel suite among enterprise legal clients.

Salary

Base: $123,200 - $228,800 USD; Bonus/Equity: Target sales incentive included in total cash; Benefits: Comprehensive health, dental, vision, 401k match, tuition reimbursement

Skills & Requirements

Must-have

  • 3+ years Customer Success experience
  • Enterprise account management
  • Gainsight Salesforce Gong proficiency
  • Executive Business Review delivery
  • AI CoCounsel product expertise

Nice-to-have

  • JD or legal industry background
  • GenAI prompting engineering skills
  • Strong executive presence
  • Empathetic leadership style
  • Cross-functional collaboration

Key Requirements

  • Bachelor's degree required
  • Master's degree or J.D. preferred
  • US work authorization required
  • 25% travel capability

Work Rights

Not specified

Tailored Resume

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