Phi - Specialist- Branch Service- Delhi

Prudential

Delhi, India
Handle day-to-day branch functioning
Manage premium collection and reconciliation
Implement process controls
Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience

Job Summary

  • Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.
  • As a Branch Service Specialist, your typical week might include handling day-to-day branch functioning, supporting proposal pendency, managing premium collection, and handling walk-in customers & distributors.
  • This could be the gig for you if you are passionate about bringing truly consumer centric ideas into reality to help customers be healthier and enjoy spending time with customers to understand what they really want.

Matching Summary

Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.

Skills & Requirements

Must-have

  • Handle day-to-day branch functioning
  • Manage premium collection and reconciliation
  • Implement process controls
  • Ensure compliance with statutory requirements
  • Drive adoption of Digital platforms
  • Contribute to business by exploring cross-selling

Nice-to-have

  • Obsessed with providing customer delight
  • Highly driven individual
  • Passionate about consumer centric ideas
  • Attentive ear for new ideas
  • Thrive in co-creation and collaboration
  • Take full responsibility for team output

Key Requirements

  • Bachelor's degree from a recognized institute
  • Up to 5 years domain experience
  • Experience in health, life, general insurance, Banking/NBFCs
  • Demonstrable experience in improving customer experience
  • Proven track record of succeeding in complex business environment

Work Rights

Not specified

Tailored Resume

Cover Letter