Customer Education Specialist

Sedna

Greece
Hybrid
Maritime or shipping industry background
Confident presenting to customer audiences
Willingness to travel internationally 30%
Sedna is seeking a Customer Education Specialist to deliver structured training and onboarding experiences for clients in the maritime industry. The role requires strong communication skills and the ability to follow predefined curricula, with a focus on ensuring high-quality training delivery

Job Summary

  • Sedna is revolutionizing global trade with an AI-powered platform designed to make international commerce more efficient and sustainable.
  • The role focuses on delivering consistent, high-quality onboarding and training sessions independently using predefined curricula and workflows.
  • Candidates must be comfortable traveling internationally approximately 30% of the time to support customer launches and enablement activities.

Matching Summary

Match Score: 85

Sedna is seeking a Customer Education Specialist to deliver structured training and onboarding experiences for clients in the maritime industry. The role requires strong communication skills and the ability to follow predefined curricula, with a focus on ensuring high-quality training delivery.

Skills & Requirements

Must-have

  • Maritime or shipping industry background
  • Confident presenting to customer audiences
  • Willingness to travel internationally 30%
  • Ability to follow structured processes

Nice-to-have

  • Prior customer-facing experience in education
  • Exposure to SaaS products or operational software
  • Experience working across different cultures

Key Requirements

  • Background in maritime, shipping, logistics, or port operations
  • Legal right to travel internationally and meet visa requirements

Work Rights

Must have legal right to travel internationally

Tailored Resume

Cover Letter