Senior Platform Technical Analyst

Manulife

Quezon City, Philippines
Hybrid
Enterprise platform administration
Platform governance enforcement
Incident triage and resolution
Join our team as a Senior Platform Technical Analyst and play a strategic role in ensuring the stability, scalability, and continuous enhancement of our enterprise platforms

Job Summary

  • Join our team as a Senior Platform Technical Analyst and play a strategic role in ensuring the stability, scalability, and continuous enhancement of our enterprise platforms.
  • As a subject matter expert and trusted advisor, you will lead complex administrative and operational initiatives, drive platform governance, and partner closely with business and technical teams to deliver high-impact solutions.
  • We’ll empower you to learn and grow the career you want, recognize and support you in a flexible environment where well-being and inclusion are more than just words, and support you in shaping the future you want to see.

Matching Summary

Join our team as a Senior Platform Technical Analyst and play a strategic role in ensuring the stability, scalability, and continuous enhancement of our enterprise platforms.

Skills & Requirements

Must-have

  • Enterprise platform administration
  • Platform governance enforcement
  • Incident triage and resolution
  • Platform health and performance monitoring
  • Release and change management
  • Automation and configuration enhancement
  • Integration point coordination

Nice-to-have

  • Subject matter expert
  • Trusted advisor
  • Continuous enhancement
  • High-impact solutions
  • Team skill development
  • Stakeholder collaboration
  • Continuous improvement initiatives

Key Requirements

  • 5-7+ years experience
  • Salesforce and/or enterprise platforms
  • Advanced configuration expertise
  • Ability to read Apex code
  • Platform maintenance at scale
  • Incident resolution experience
  • Root cause investigation skills

Work Rights

Not specified

Tailored Resume

Cover Letter