Base: $22 - $25 ph; bonus/equity: not specified; b...
On-site
Quality customer service
Effective communication
Patient flow coordination
Willamette Dental Group is seeking a full-time Dental Receptionist, known as a Care Advocate, to facilitate patient flow and enhance communication between patients and the clinical team in their Longview, US location. The role requires strong customer service skills, preferably in a medical or dental environment, and offers a competitive hourly wage along with comprehensive benefits
Job Summary
The Care Advocate provides quality customer service through the coordination of patient flow and effective communication with patients, doctors, practice managers and clinic staff.
Responsible for proper handling of monies, accurately balancing daily payment ledger, reconciling payments, and making timely daily bank deposits.
Willamette Dental offers a comprehensive benefits package including medical, dental, vision insurance, tuition reimbursement, and a 401(k) retirement plan with a 5% match.
Matching Summary
Match Score: 85
Willamette Dental Group is seeking a full-time Dental Receptionist, known as a Care Advocate, to facilitate patient flow and enhance communication between patients and the clinical team in their Longview, US location. The role requires strong customer service skills, preferably in a medical or dental environment, and offers a competitive hourly wage along with comprehensive benefits.
Salary
Base: $22 - $25 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision insurance, tuition reimbursement, flexible spending accounts, 401(k) retirement plan with 5% match, accidental death and dismemberment insurance, life insurance, voluntary disability insurance, commuter benefits, two complimentary pairs of Fig scrubs, employee assistance program, 120 PTO hours per year plus seven paid holidays annually.
Skills & Requirements
Must-have
Quality customer service
Effective communication
Patient flow coordination
Schedule management
Payment collection and documentation
HIPAA compliance procedures
Nice-to-have
Strengthen therapeutic alliance
Enhance patient understanding
Build rapport with patients
Maintain neat and clean reception area
Key Requirements
High school diploma or GED
Minimum of two years customer service experience
Medical/dental clinic or healthcare experience highly desirable
Demonstrate educational requirements regarding care advocacy
Demonstrate case presentations regarding care advocacy