Customer Service Representative

Hayward Animal Clinic

Troy, MI, United States
Base: $17.00ph.; bonus/equity: not specified; bene...
Greet clients and patients
Schedule appointments and manage calls
Assist with check-in/check-out
You'll work alongside an experienced team of amazing doctors and skilled staff who genuinely care about each other and our patients

Job Summary

  • You'll work alongside an experienced team of amazing doctors and skilled staff who genuinely care about each other and our patients.
  • Greet clients and patients with warmth and professionalism, schedule appointments, and assist with check-in/check-out and payment processing.
  • Competitive pay and benefits including PTO, paid sick leave, employee pet care discounts, 401K with matching, and medical, dental, and vision insurance.

Matching Summary

You'll work alongside an experienced team of amazing doctors and skilled staff who genuinely care about each other and our patients.

Salary

Base: $17.00/hr.; Bonus/Equity: Not specified; Benefits: PTO, Paid Sick Leave, Employee Pet Care Discounts, Uniform Allowance, 401K with matching, Medical, Dental, Vision Insurance, Life insurance, Short- and Long-Term Disability, Continuing Education Opportunities

Skills & Requirements

Must-have

  • Greet clients and patients
  • Schedule appointments and manage calls
  • Assist with check-in/check-out
  • Support the technical team
  • Create a calm, welcoming experience

Nice-to-have

  • Love for animals
  • Team player
  • Positive workplace culture
  • Excited about changes

Key Requirements

  • Customer service experience
  • Veterinary or medical background preferred

Work Rights

Not specified

Tailored Resume

Cover Letter