Application Analyst I - Epic Hb/claims

Nordic Consulting Partners Inc

Epic hb/claims application support
Respond to application support requests
Manage application documentation
The Application Analyst I provides frontline support for clinical and business applications within the Managed Services division of Nordic Global

Job Summary

  • The Application Analyst I provides frontline support for clinical and business applications within the Managed Services division of Nordic Global.
  • This role is ideal for recent entrants to the healthcare IT industry who have gained applications certifications or preliminary experience.
  • Respond to application support requests and incidents within defined SLAs, ensuring excellent customer service and communication.

Matching Summary

The Application Analyst I provides frontline support for clinical and business applications within the Managed Services division of Nordic Global.

Skills & Requirements

Must-have

  • Epic Hb/claims application support
  • Respond to application support requests
  • Manage application documentation
  • Collaborate with software vendors
  • Application upgrades and security patches

Nice-to-have

  • Continuous learning and growth
  • Team-oriented environment
  • Excellent customer service abilities

Key Requirements

  • 3+ years’ experience in healthcare IT
  • Bachelor's degree in IT or related field
  • Application certifications or preliminary experience

Work Rights

Not specified

Tailored Resume

Cover Letter