Responsable D’acceptation Client / Customer Acceptance Manager

ATR (Airbus/Leonardo)

Mirabel, Quebec, Canada
Hybrid
Customer log book management
Technical point of contact
Customer relationship management
You will act as the technical focal point for a given aircraft throughout the process, from pre-integration to the transfer of ownership

Job Summary

  • You will act as the technical focal point for a given aircraft throughout the process, from pre-integration to the transfer of ownership.
  • Your role will involve piloting and coordinating the customer presentation program, participating in acceptance flights, and managing customer logbooks.
  • The company offers attractive financial benefits, a competitive work-life balance, and numerous opportunities for individual development and career advancement.

Matching Summary

You will act as the technical focal point for a given aircraft throughout the process, from pre-integration to the transfer of ownership.

Skills & Requirements

Must-have

  • Customer log book management
  • Technical point of contact
  • Customer relationship management
  • Risk identification and mitigation
  • Cross-functional collaboration
  • Proactive communication

Nice-to-have

  • Positive stakeholder challenging
  • Diplomacy under pressure
  • Continuous improvement focus
  • Multicultural team integration

Key Requirements

  • University degree in engineering or aeronautical maintenance
  • Minimum 10 years of experience in the industry
  • Proficiency in quality codes and industrial stakes
  • Excellent communication and customer relationship expertise
  • Strong organizational and multitasking skills
  • Full availability and flexibility during critical delivery periods
  • Solid knowledge of FAL management and Airbus industrial processes
  • In-depth technical knowledge (structure, systems, avionics, cabin)
  • Fluent English and local language proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter