Customer Success Specialist 客户成功专员

UniUni

Canada
Remote
Fluent in spoken and written english
Fluent in spoken and written mandarin
Strong organizational and time management skills
UniUni, a leader in last-mile logistics, is seeking a Customer Success Specialist to build strong customer relationships, address inquiries, and resolve operational issues efficiently. The role requires fluency in English and Mandarin, strong analytical and organizational skills, and a proactive approach to problem-solving

Job Summary

  • UniUni is an international leader in last-mile logistics delivering tens of millions of parcels annually across Canada.
  • The role requires building strong relationships with customers and internal teams while proactively resolving operational issues.
  • Candidates must utilize Excel for data analysis and reporting to support operational decision-making and workflow efficiency.

Matching Summary

Match Score: 85

UniUni, a leader in last-mile logistics, is seeking a Customer Success Specialist to build strong customer relationships, address inquiries, and resolve operational issues efficiently. The role requires fluency in English and Mandarin, strong analytical and organizational skills, and a proactive approach to problem-solving.

Skills & Requirements

Must-have

  • Fluent in spoken and written English
  • Fluent in spoken and written Mandarin
  • Strong organizational and time management skills
  • Ability to interpret and act on data
  • Excellent communication and interpersonal skills

Nice-to-have

  • Experience in supply chain management
  • Experience in e-commerce logistics
  • Experience in stakeholder management
  • Proactive approach to learning
  • Strong teamwork mindset

Key Requirements

  • Fluency in English and Mandarin required
  • Analytical mindset with data interpretation ability

Work Rights

Not specified

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