Customer Service Lean Expert

KID-Systeme

Lisbon, Portugal
**
Lean management and aos expertise
Value stream mapping and analysis
Data analysis with python, pyspark, sql
** KID-Systeme, part of Airbus, is seeking a Customer Service Lean Expert in Lisbon, Portugal, to support continuous improvement initiatives within a multicultural environment. The ideal candidate should have expertise in Lean management, strong analytical skills, and proficiency in data programming, while enjoying a hybrid work model and opportunities for professional growth. **

Job Summary

  • This role supports major business KPI root cause analysis and develops new performance indicators to improve competitiveness and simplify processes.
  • The position offers the chance to work in a multicultural environment with career growth opportunities and a hybrid working model.
  • Airbus fosters flexible working arrangements to stimulate innovative thinking and supports a balanced work-life environment.

Matching Summary

Match Score: 75

** KID-Systeme, part of Airbus, is seeking a Customer Service Lean Expert in Lisbon, Portugal, to support continuous improvement initiatives within a multicultural environment. The ideal candidate should have expertise in Lean management, strong analytical skills, and proficiency in data programming, while enjoying a hybrid work model and opportunities for professional growth. **

Skills & Requirements

Must-have

  • Lean Management and AOS expertise
  • Value Stream Mapping and analysis
  • Data analysis with Python, Pyspark, SQL
  • Performance measurement and KPI development
  • Cross-functional stakeholder management
  • Lean workshops facilitation (Kaizen, 5S)

Nice-to-have

  • Change management and coaching skills
  • Multicultural and transnational teamwork
  • Skywise technology experience
  • Knowledge of GenAI technologies
  • Hybrid working model

Key Requirements

  • 2 years experience with Skywise technologies
  • Negotiation-level English proficiency
  • Proven experience leading lean workshops
  • Experience managing complex cross-functional initiatives

Work Rights

Not specified

Tailored Resume

Cover Letter