Customer Experience Advisor | S1 | Retail Banking | Derby

Santander

Derby, United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
Outstanding customer service skills
Effective communication with customers
Problem-solving abilities
Santander is evolving into a technology-driven organisation with a focus on customer-centric transformation

Job Summary

  • Santander is evolving into a technology-driven organisation with a focus on customer-centric transformation.
  • As a Customer Experience Advisor, you will assist customers with transactions and queries both in branch and over the phone.
  • Employees are valued and supported with competitive rewards and opportunities for personal and professional growth.

Matching Summary

Santander is evolving into a technology-driven organisation with a focus on customer-centric transformation.

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: 25 days holiday plus bank holidays

Skills & Requirements

Must-have

  • Outstanding customer service skills
  • Effective communication with customers
  • Problem-solving abilities

Nice-to-have

  • Desire to exceed customer expectations
  • Flexible approach to work
  • Openness to varied activities

Key Requirements

  • Proven customer service experience
  • Ability to understand customer needs
  • Team working skills

Work Rights

Must have right to work in the UK

Tailored Resume

Cover Letter