Johnson Controls OpenBlue is seeking a Technical Support professional in Las Rozas, Spain, to enhance monitoring and service platforms, focusing on security systems. The ideal candidate should possess a strong technical background, particularly in IT environments, networking, and cybersecurity, with proficiency in both Spanish and English
Job Summary
You will provide Level 2 and 3 technical support for Monitoring, Access Control, and Video systems, ensuring high availability for security applications.
You will handle software improvements and upgrades, including patching and vulnerability remediation, while maintaining security standards and policies.
You will collaborate with InfoSec teams on vulnerability remediation strategies and processes, contributing to strategic planning and execution.
Matching Summary
Match Score: 85
Johnson Controls OpenBlue is seeking a Technical Support professional in Las Rozas, Spain, to enhance monitoring and service platforms, focusing on security systems. The ideal candidate should possess a strong technical background, particularly in IT environments, networking, and cybersecurity, with proficiency in both Spanish and English.
Skills & Requirements
Must-have
Level 2 and 3 technical support
High availability for security applications
Software patch and upgrade management
Vulnerability identification and remediation
Windows server and client environments
SQL database querying
Nice-to-have
Collaborative and results-oriented team
Open and inclusive company culture
Proactive problem-solving approach
Willingness to participate in on-call schedule
Key Requirements
IT knowledge and experience in application environments
Virtualization and container platform knowledge
Strong networking, hosting, scripting, and database skills
Proficiency in Spanish and English (B1 level)
Ability to convert business needs to technical requirements