Branch Manager, 65th St, Brooklyn, Ny

Santander

Brooklyn, NY, United States of America
Base: $60,000.00 usd - $102,500.00 usd; bonus/equi...
Not specified (assumed in-office based on the role)
Oversee branch performance and daily operations
Ensure excellent customer experience
Achieve financial goals and efficient operations
Santander is seeking a Branch Manager for their 65th St location in Brooklyn, NY, to oversee branch performance, ensure customer satisfaction, and lead a team in achieving sales targets. The ideal candidate will have substantial experience in retail banking and sales management, demonstrating strong leadership and customer service skills

Job Summary

  • As a Branch Manager you oversee the performance of the branch and daily operations, ensuring excellent customer experience, achievement of financial goals and efficient operations.
  • You develop a culture within the branch in which quality and continuous improvement on all performance accountabilities are understood and utilized by all team members.
  • We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Matching Summary

Match Score: 85

Santander is seeking a Branch Manager for their 65th St location in Brooklyn, NY, to oversee branch performance, ensure customer satisfaction, and lead a team in achieving sales targets. The ideal candidate will have substantial experience in retail banking and sales management, demonstrating strong leadership and customer service skills.

Salary

Base: $60,000.00 USD - $102,500.00 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Oversee branch performance and daily operations
  • Ensure excellent customer experience
  • Achieve financial goals and efficient operations
  • Lead and coach a team
  • Manage sales activities and customer relationships
  • Ensure compliance with banking regulations
  • Foster a positive work environment

Nice-to-have

  • Drive employee engagement and productivity
  • Develop a culture of quality and continuous improvement
  • Utilize digital technologies to enhance customer interactions
  • Simplify processes for customers
  • Provide exceptional customer service
  • Manage escalated customer problems effectively

Key Requirements

  • High school diploma, GED: or equivalent education - Required
  • 3+ Years Demonstrated successful experience in Retail Bank sales management
  • 5+ Years Experience in Retail sales management
  • 12+ Months Demonstrated successful Santander experience
  • 3+ Years Experience selling products and/or services in an incentive-based environment
  • Proven experience in a sales leadership role
  • Ability to work branch hours, which can include weekends and evenings

Work Rights

Not specified

Tailored Resume

Cover Letter