This role is responsible for leading Services strategy, execution, and market share growth within Nigeria and Ghana, collaborating closely with local Banking and Markets Business Heads and CCOs
Job Summary
This role is responsible for leading Services strategy, execution, and market share growth within Nigeria and Ghana, collaborating closely with local Banking and Markets Business Heads and CCOs.
The Services Head will champion innovation for enhanced client experience and operational efficiency, uphold rigorous risk and control standards, and build, mentor, and lead a high-performing team.
The role directly reports to the Sub-Saharan Africa Head of Services and is a member of the SSA Services Executive Committee.
Matching Summary
This role is responsible for leading Services strategy, execution, and market share growth within Nigeria and Ghana, collaborating closely with local Banking and Markets Business Heads and CCOs.
Skills & Requirements
Must-have
Services business leadership
Client relationship management
Risk and control management
Market growth execution
Team leadership and development
Regulatory engagement and compliance
Nice-to-have
Innovation and digitization champion
Cross-functional collaboration
Inclusive and ethical culture promotion
Industry trend awareness
Key Requirements
Minimum 15 years postgraduation experience
At least 12 years in banking industry
Minimum 2 years as VP/Deputy General Manager
Experience in three major banking operations areas
First degree plus relevant higher degree or professional qualification
Knowledge of Nigeria and Ghana regulatory landscape