German‑speaking Junior L1 Support Specialist (graduate / Freshly Graduated)

Unity of Roseburg

Monthly gross 44,200 huf cafeteria; fixed extra la...
Hybrid
German and english language proficiency b2 or higher
Entry-level it troubleshooting skills
Customer-focused communication mindset
This entry-level role serves as the first point of contact for end users of a major Quick Service Restaurant brand, providing technical assistance via phone, chat, web, and email

Job Summary

  • This entry-level role serves as the first point of contact for end users of a major Quick Service Restaurant brand, providing technical assistance via phone, chat, web, and email.
  • Candidates will be responsible for logging incidents, performing basic troubleshooting, aiming for First Contact Resolution, and escalating complex issues with accurate documentation.
  • The position offers a hybrid working model, a monthly cafeteria allowance of 44,200 HUF, private health insurance after six months, and structured onboarding within an international team.

Matching Summary

This entry-level role serves as the first point of contact for end users of a major Quick Service Restaurant brand, providing technical assistance via phone, chat, web, and email.

Salary

Monthly gross 44,200 HUF cafeteria; Fixed extra language allowance; Private Health Insurance Premium Package after 6 months

Skills & Requirements

Must-have

  • German and English language proficiency B2 or higher
  • Entry-level IT troubleshooting skills
  • Customer-focused communication mindset

Nice-to-have

  • Experience with POS or KDS systems
  • Background in Quick Service Restaurant environments
  • Willingness to learn in fast-paced settings

Key Requirements

  • Fresh graduate status or entry-level experience
  • Minimum B2 level German and English skills
  • Basic understanding of Windows, applications, hardware, and network basics

Work Rights

Not specified

Tailored Resume

Cover Letter