Advisor I, Content Moderator – English

Concentrix

Yogyakarta, Indonesia
Monitor and apply rules and guidelines
Labeling and filtration of content
Ensure service meets kpis
The Content Moderator will be responsible for maintaining the online reputation of the number one job site in the world while ensuring high standards of quality

Job Summary

  • The Content Moderator will be responsible for maintaining the online reputation of the number one job site in the world while ensuring high standards of quality.
  • You will monitor and apply rules and guidelines as set down by our client to determine if the content being communicated on their company profile, as well as the search relevance, is as effective as possible to drive applications from jobseekers.
  • Participate in activities designed to improve customer satisfaction and business performance.

Matching Summary

The Content Moderator will be responsible for maintaining the online reputation of the number one job site in the world while ensuring high standards of quality.

Skills & Requirements

Must-have

  • Monitor and apply rules and guidelines
  • Labeling and filtration of content
  • Ensure service meets KPIs
  • Basic knowledge of client products
  • Track and document information
  • English communication skills

Nice-to-have

  • Strong customer service orientation
  • Demonstrate empathy
  • Build rapport with customer
  • Flexible and adapt to changes
  • Tolerance for repetitive work

Key Requirements

  • Minimum Education is D3 or S1
  • Good English communication skills
  • Strong computer navigation skills
  • Ability to effectively communicate
  • Dependable with strong attention to detail
  • Skilled in multi-tasking
  • Ability to work as a team member
  • Ability to rotate shifts

Work Rights

Not specified

Tailored Resume

Cover Letter