Fraud Support Associate I

Fidelity National Information Services

Base: $17.51ph; bonus/equity: not specified; benef...
Onsite
2 years of customer service experience
Prior call center experience preferred
High school diploma or ged required
The role involves responding to consumer inquiries regarding banking activities, primarily verifying credit, debit, and prepaid account activity

Job Summary

  • The role involves responding to consumer inquiries regarding banking activities, primarily verifying credit, debit, and prepaid account activity.
  • Employees must meet strict standards for quality, schedule adherence, and other metrics outlined during training.
  • The position offers competitive pay of $17.51/hr along with medical, dental, and vision coverage benefits.

Matching Summary

The role involves responding to consumer inquiries regarding banking activities, primarily verifying credit, debit, and prepaid account activity.

Salary

Base: $17.51/hr; Bonus/Equity: Not specified; Benefits: Medical, dental, and vision coverage

Skills & Requirements

Must-have

  • 2 years of customer service experience
  • Prior call center experience preferred
  • High school diploma or GED required

Nice-to-have

  • Banking experience is preferred
  • Outstanding verbal and written skills
  • Ability to work independently and in a team

Key Requirements

  • High school diploma or GED
  • 2 years of customer service experience
  • Prior call center experience (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter