Associate, Client Service Ii

BNY Mellon

Greenville, DE, United States
On-site
Resolve client issues
Operational and technical support
Intermediate problem-solving skills
BNY Mellon is seeking an Associate, Client Service II to join their Client Service team in Greenville, DE. The role involves resolving client issues, providing operational support, and contributing to business development initiatives, requiring strong communication and problem-solving skills

Job Summary

  • Work directly with external clients to resolve moderately complex day-to-day issues and guide them to appropriate resources within BNY.
  • Apply intermediate problem-solving skills and judgment to analyze client information and deliver high-quality service to a specialized client base.
  • BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.

Matching Summary

Match Score: 85

BNY Mellon is seeking an Associate, Client Service II to join their Client Service team in Greenville, DE. The role involves resolving client issues, providing operational support, and contributing to business development initiatives, requiring strong communication and problem-solving skills.

Skills & Requirements

Must-have

  • resolve client issues
  • operational and technical support
  • intermediate problem-solving skills
  • monitor client inquiries
  • manage multiple client accounts

Nice-to-have

  • contribute to business development
  • recommend process improvements
  • guidance to less experienced team members
  • collaborative team environment

Key Requirements

  • Bachelor's degree or equivalent
  • 3-5 years of total work experience
  • Experience in operational area/client services
  • Strong communication skills
  • Manage multiple priorities

Work Rights

Not specified

Tailored Resume

Cover Letter