Associate, Client Processing I

BNY Mellon

Manchester, United Kingdom
On-site
Client service and transactional support
Process account-related transactions
Answer inquiries and resolve problems
Perform routine and non-routine client service and transactional support functions, interacting with other organizational units to ensure timely delivery of service or resolution of issues

Job Summary

  • Perform routine and non-routine client service and transactional support functions, interacting with other organizational units to ensure timely delivery of service or resolution of issues.
  • Process account-related transactions per scheduled events and client-authenticated direction, following established procedures to answer inquiries and resolve problems.
  • BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy, providing access to flexible global resources and tools for your life’s journey.

Matching Summary

Perform routine and non-routine client service and transactional support functions, interacting with other organizational units to ensure timely delivery of service or resolution of issues.

Skills & Requirements

Must-have

  • client service and transactional support
  • process account-related transactions
  • answer inquiries and resolve problems
  • perform operational tasks
  • work under pressure and tight deadlines
  • confident using MS Office

Nice-to-have

  • culture of excellence
  • bold ideas meet advanced technology
  • foster personal resilience
  • support for family moments

Key Requirements

  • Bachelor’s degree or equivalent combination of education and experience
  • Good Communication Skills
  • confident using phone and MS teams
  • Experience in using Digital Tools

Work Rights

Not specified

Tailored Resume

Cover Letter