Program Manager, Cs Tools & Technology

Flex

New York, United States
Base: $108,000-$135,000 usd (nyc); geographic pyy ...
On-site
Zendesk administration and workflow design
Api integration and automation tools
Ai-assisted development tools usage
Flex is a growth-stage FinTech company rewriting the rules of rent payment by empowering renters with flexible payment schedules

Job Summary

  • Flex is a growth-stage FinTech company rewriting the rules of rent payment by empowering renters with flexible payment schedules.
  • The role requires a builder-operator mindset capable of translating operational pain points into scalable technical solutions while personally configuring Zendesk workflows and APIs.
  • Employees receive competitive medical, dental, and vision coverage along with company equity, unlimited PTO, and a 401(k) plan with company match.

Matching Summary

Flex is a growth-stage FinTech company rewriting the rules of rent payment by empowering renters with flexible payment schedules.

Salary

Base: $108,000-$135,000 USD (NYC); Geographic pay differential applies; Company equity included

Skills & Requirements

Must-have

  • Zendesk administration and workflow design
  • API integration and automation tools
  • AI-assisted development tools usage
  • Cross-functional program delivery ownership
  • Hands-on technical execution in CS stack

Nice-to-have

  • Experience in FinTech or high-growth consumer tech
  • Familiarity with BPO operations models
  • SQL or data querying experience
  • Exposure to WFM tools like Tymeshift
  • Collaboration with external BPO partners

Key Requirements

  • 4-7 years of technical program management experience
  • Proven hands-on experience with Zendesk administration
  • Demonstrated use of AI-assisted development tools

Work Rights

Not specified

Tailored Resume

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