Not specified; commensurate rewards offered for lo...
Bachelor's degree in science or it
Intermediate sql skills required
Strong analytical thinking abilities
This role provides application support for FNZ business, ensuring issue management meets KPIs and SLAs for a robust production environment
Job Summary
This role provides application support for FNZ business, ensuring issue management meets KPIs and SLAs for a robust production environment.
The team is responsible for delivering high-quality First Line Support globally, resolving incidents, and conducting post-incident reviews for continual improvement.
FNZ partners with leading financial institutions to empower nearly 30 million people across all wealth segments to invest in their future.
Matching Summary
This role provides application support for FNZ business, ensuring issue management meets KPIs and SLAs for a robust production environment.
Salary
Not specified; Commensurate rewards offered for long hours around project deadlines
Skills & Requirements
Must-have
Bachelor's Degree in Science or IT
Intermediate SQL skills required
Strong analytical thinking abilities
High-pressure incident resolution
Excellent communication with clients
Nice-to-have
Familiarity with financial markets
Experience with Microsoft .NET products
Passion for excellent service experience
Ability to work long hours during deadlines
Self-directed working style
Key Requirements
Bachelor's Degree in Computer Science, Mathematics, Engineering, Physics, or equivalent
Intermediate SQL proficiency
Degree preferable in Commerce or IT with A-B+ average