Stadium Representative

ASM Global

Las Vegas, NV, United States
Guest complaint resolution
Mobile ticketing assistance
Public safety awareness
Oversee an assigned area of the Stadium, responding to guest issues such as ticket problems, complaints, and ADA relocations

Job Summary

  • Oversee an assigned area of the Stadium, responding to guest issues such as ticket problems, complaints, and ADA relocations.
  • Greet guests, answer questions about stadium locations and policies, and assist with mobile ticketing.
  • Assist with stadium set-up, manage the lost and found program, and support emergency procedures as needed.

Matching Summary

Oversee an assigned area of the Stadium, responding to guest issues such as ticket problems, complaints, and ADA relocations.

Skills & Requirements

Must-have

  • Guest complaint resolution
  • Mobile ticketing assistance
  • Public safety awareness
  • Stadium layout knowledge
  • Incident management system
  • Stadium set-up assistance

Nice-to-have

  • Welcoming and friendly demeanor
  • Calm and respectful communication
  • Proactive problem-solving
  • Team collaboration

Key Requirements

  • High School Diploma or equivalency
  • 1-2 years in-person customer service
  • Ability to work outdoors in various weather
  • Ability to stand for long periods
  • Ability to operate a tablet or laptop
  • Available for non-traditional hours

Work Rights

Not specified

Tailored Resume

Cover Letter