Customer Support Specialist

UPS

Us
Base: $21.45 to $34.85; bonus/equity: not specifie...
2+ years in customer service
Excellent communication skills
Experience in courier or freight industry
The Customer Support Specialist will provide a consistently high level of service to customers

Job Summary

  • The Customer Support Specialist will provide a consistently high level of service to customers.
  • You will manage and mentor customer service agents to ensure compliance and performance.
  • This role involves proactive tracking of shipments to ensure timely delivery.

Matching Summary

The Customer Support Specialist will provide a consistently high level of service to customers.

Salary

Base: $21.45 to $34.85; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k)

Skills & Requirements

Must-have

  • 2+ years in customer service
  • Excellent communication skills
  • Experience in courier or freight industry

Nice-to-have

  • Understanding of clinical trial supplies
  • Strong project management expertise
  • Logistical track and trace experience

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Ability to work flexible hours
  • Strong Microsoft Word and Excel skills

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter