Manager, Service Transition

NTT DATA

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Advanced project management methodologies waterfall agile
Service transition management approaches and methodologies
Contract collateral interpretation and service definition
** NTT DATA is seeking a Manager of Service Transition to oversee and coordinate transition projects, ensuring they meet client requirements and adhere to governance processes. The role emphasizes collaboration, innovative culture, and operational excellence while requiring advanced project management skills and experience in service transitioning. **

Job Summary

  • The Manager, Service Transition is responsible for overseeing the completion of transition projects while ensuring adherence to governance processes and client requirements.
  • This role acts as the primary escalation point for resolving issues and manages risk by planning testing, training, and change management activities.
  • NTT DATA offers a diverse workplace where employees can grow and thrive within a global team serving 75% of the Fortune Global 100.

Matching Summary

Match Score: 75

** NTT DATA is seeking a Manager of Service Transition to oversee and coordinate transition projects, ensuring they meet client requirements and adhere to governance processes. The role emphasizes collaboration, innovative culture, and operational excellence while requiring advanced project management skills and experience in service transitioning. **

Skills & Requirements

Must-have

  • Advanced project management methodologies Waterfall Agile
  • Service transition management approaches and methodologies
  • Contract collateral interpretation and service definition
  • Stakeholder engagement and senior level negotiation
  • Risk management and testing execution planning

Nice-to-have

  • Collaborative and innovative team culture focus
  • Operational excellence mindset
  • Global IT services organization experience
  • Strategic thinking ability with commercial acumen

Key Requirements

  • Bachelor's degree in Computer Science or Information Technology
  • Advanced experience in Service Transitioning and Project management
  • Relevant ITIL certification preferred
  • PMBOK and/or Prince II Certification(s) desirable
  • Demonstrable experience managing complex client transition projects

Work Rights

Not specified

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