Manager, Proservices

Lowes Companies Inc

Mooresville, North Carolina, United States
Fully onsite
5-6 years relevant work experience
Omni-channel retail operations support
Project management and business analysis
Lowe's is seeking a Manager of ProServices located in Mooresville, NC, to improve installation processes and collaborate with cross-functional teams. The ideal candidate will have substantial experience in service systems and project management, with a focus on enhancing operational workflows

Job Summary

  • The Manager, ProServices will support installation process improvement efforts and maintain close coordination with ongoing initiatives on behalf of the Services team.
  • This role requires resolving daily technical support issues escalated from Services leadership or the Tech Help Desk while focusing on improving order management workflows.
  • Associates are required to relocate to the Charlotte/Mooresville, NC region and must be willing to work in the office 5 days per week.

Matching Summary

Match Score: 85

Lowe's is seeking a Manager of ProServices located in Mooresville, NC, to improve installation processes and collaborate with cross-functional teams. The ideal candidate will have substantial experience in service systems and project management, with a focus on enhancing operational workflows.

Skills & Requirements

Must-have

  • 5-6 years relevant work experience
  • Omni-channel retail operations support
  • Project management and business analysis
  • Order management workflow improvement
  • Technical issue resolution

Nice-to-have

  • Cross-functional stakeholder collaboration
  • Product roadmap input capability
  • Strong communication skills
  • Experience in services model enhancement

Key Requirements

  • Bachelor's degree in business, marketing, communications, merchandising, or related field
  • 5-6 years of relevant work experience in sales, service systems, or system processes
  • Willingness to relocate to Mooresville, NC and work onsite 5 days per week

Work Rights

Not specified

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