As a Service Advisor, you are key in offering customers sustainable solutions and delivering quality customer service
Job Summary
As a Service Advisor, you are key in offering customers sustainable solutions and delivering quality customer service.
Your daily work includes handling customer calls and written messages related to debt collection and other services, where you will arrange payments and provide advice and guidance.
Intrum offers you the work environment of an international market leader and the opportunity to do meaningful and rewarding work while developing your skills in an interesting industry.
Matching Summary
As a Service Advisor, you are key in offering customers sustainable solutions and delivering quality customer service.
Skills & Requirements
Must-have
Customer service experience
Handling customer calls and messages
Payment arrangement negotiation
Providing advice and guidance
Positive and solution-oriented attitude
Ability to work independently
Good IT skills
Nice-to-have
Supportive team environment
International work environment
Making a difference
Resilience and patience
Fast and effective learning
Key Requirements
Previous customer service experience
Good English language skills
Ability to work in shifts between 8 AM and 6 PM on weekdays